According to the 2020 financial results, there was a decline in total revenues by 7%, with electricity sales declining by 3%, on top of government's suspension of the Electricity Connection Policy in December.
Jonan Kiiza, the Communication Officer for Uganda Electricity Distribution Company Limited, says that most of the distribution infrastructure along the Gulu –Lira and Gulu -Kitgum power lines have not been replaced since the 1950s when the lines were constructed, something he attributed to the power unreliability in the region.