Identification Registration Authority-NIRA officials have pleaded with the Information,
Communications Technology and National Guidance Minister, Judith Nabakooba to
push for the procurement of new equipment.
A team of
NIRA officials, who met the Minister at their Eastern Regional Offices in Mbale
City on Friday said that they are struggling to operate with very old
equipment procured over 10-years-ago.
They also pleaded with the Minister
to lobby for the recruitment of more staff, saying the low staffing levels and
old equipment has impacted the delivery of their mandate of providing registration
services in the country.
was on a fact-finding mission on the activities of the ICT sector in the
Eastern Region including the One-Stop Border Point in Busia, Tororo, Posta
Uganda and NIRA.
Tukamuhabwe, the Manager Registration and Operations and Field Support told the
Minister that the equipment, which includes computers and cameras among others
that they are using for National IDs, birth and death registration were
procured in 2010 and 2014.
He says the
machines have become very slow due to wear and tear, which has impacted heavily
on their work.
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Gilbert Kadilo, the Manager of Communications at NIRA told journalists that the
Agency is operating at half capacity against the approved staffing structure of
According to him, the agency has 116 service centers across the country that
need staff to effectively deliver services and perform optimally.
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Brig. Stephen Kwiringira, the NIRA Acting Executive Director, told the minister
that there is need for additional Human Resource to improve the service
In her response, Nabakooba said acknowledged the problem of equipment, saying
they are too old and worn out. She said that the government is aware of the
challenges in NIRA and is working around the clock to find solutions.