Sam Serunjogi the Director of Serunjogi Investments Limited in Wobulenzi town council says most works at the zonal offices have been taken over by security guards who don’t allow the people to seek answers from land registrars or surveyors concerning their complaints.
Alleged corruption tendencies, delays to issue land titles and
absenteeism of staff at Luwero Land zonal offices have persisted.
The Ministry of Lands with support from the World Bank also
constructed a ministerial zonal office located at Bukalasa in Wobulenzi town to
host the computerized Land Information System (LIS).
The computerization of the Land Registry which was completed in
2019 was intended at easing the titling of property, registration of land and improve
The district services were since transferred to the ministerial
zonal offices, however, two years after, residents and local leaders say they
are yet to see the impact of the office in terms of easing access to services.
Geoffrey Musoke the District Councillor for Zirobwe Sub County explains that on
October 22nd 2020 he returned his land title for correction due to an error in
his names. Musoke says that until now, he is yet to be issued with a new title.
He adds that efforts to access the land registrar on the matter have failed.
Musoke says that several people have resorted to bribing officials
or pay huge sums of money to land agents so that their land titles are
processed in time.
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Sam Serunjogi the Director of Serunjogi Investments Limited in
Wobulenzi town council says most works at the zonal offices have been taken
over by security guards who don’t allow the people to seek answers from land
registrars or surveyors concerning their complaints.
“For example, a registrar can direct a client to come with the person who made the
land transfer to countersign in his presence to confirm his signature.
Surprisingly even such people are directed to sign before the guards at gate
and forms are taken to registrar” Serunjogi says
Serunjogi adds that the same officers at Lands office work only on Tuesday and
Thursdays but even then, they report late leaving many people stranded.
Serunjogi also questioned bureaucracy and the high costs involved
to digitalise a land title which has forced him among other people to abandon
Aisha Kayaga the District female councillor for Butuntumula sub-county
said that the bureaucracy and bribery tendencies have forced the women to leave
the process of land title acquisition to only men.
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Elizabeth Namanda the Luwero District Chief Administrative Officer says that he
has got several complaints from the Zonal Land offices but she has no authority
over staff since they are recruited directly by the Ministry of Lands.
Namanda however says that she will only ask the officer in charge of the office
to appear before the council and respond to the complaints.
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Persis Namuganza the State Minister for Lands says that the zonal offices at
Luwero are well equipped with both staff and resources to process land titles
within a week.
Namuganza said that she is going to investigate the complaints and
find out why they have persisted despite the government interventions to
streamline the offices.
Namuganza added that access to staff was only restricted during the COVID- 19
lockdown but this has been lifted and doesn’t see any reason why people are
unable to meet any staff.
“If a staff doesn’t want to work, he/she should resign and those
who want to perform take over the jobs,” Namuganza said.
In 2017, the Commission of Inquiry into land matters advised
administrators of the old Lands Office to kick out land agents to regain public
The commission issued the advice after getting reports that land
agents had taken over the Land office, triggering massive corruption and
cheating residents who are seeking to process land titles.
Instead, the newly constructed zonal lands Office has registered a surge in
land agents who have positioned themselves as saviours to disgruntled clients and
end up cheating them.