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National ID Enrollment: Faulty Kits, Server Breakdown Hamper Exercise

Latif Ngonzi, the Sembabule District Returning officer says due to the faulty kits, an enrollment officer registers only 10 people a day instead of 35.
The mass national identity card enrollment exercise has slowed down in greater Masaka region because of the breakdown of servers and faulty kits. Information obtained by URN shows that most of the districts in greater Masaka region have failed to hit the 50 percent target three months after launching exercise. In Masaka 55, 000 people have registered,Kalungu 32,424, Lwengo 505,053, Lyantonde 65,000 and Kalangala 22,000. None of these districts has registered 50% of the targeted applicants.

Winnie Nakafeero is the Kalungu District Data Entry Officer. She explains that at least 23 HP batteries and flash sticks they received are faulty, which has affected data storage. Nakafeero says they have tried to charge the batteries but they only work for a few hours and go off. Gordon Kabaho, the Officer in Charge of Data Entry Lyantonde district says their server has been off. He says they tried to contact the general server at Kololo but it has never stabilized, which has affected the data entry process.

 

Kabaho also says many of the flash disks and HP batteries they received no longer work effectively. Latif Ngonzi, the Sembabule District Returning officer says due to the faulty kits, an enrollment officer registers only 10 people a day instead of 35. Tolbert Musinguzi, the Masaka district Returning officer says they have stopped feeding data into the server. He says while over 60,000 people have registered; only 55000 have been entered into the server.

Linos Ngompek, the Masaka Resident District Commissioner says registration of people has also been slowed down by reduced morale of work. He explains that some enrolment officers in the district have petitioned him protesting poor pay. He explains that while these enrollment officers are entitled to 450,000 shillings per month, government only sent them half of the money. Ngompek wonders why the enrollment officers were paid through mobile money. He argues that deducting their money has forced some of them to stop working hence affecting the exercise.

 

 On Monday, General Aronda Nyakairima, the Internal Affairs Minister met the officers at Hotel Brovad to get updates on the progress of the exercise. Nyakayirima said all the issues are being handled by the headquarters in Kampala. He ordered the officers to intensify supervision to ensure that by September, all Ugandans are registered.

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