Professor Barnabas Nawangwe, the University Vice-Chancellor, has allayed the fears of the student about the issues of the network. He says that they have installed new servers to support wider coverage.
Makerere University vice
chancellor, Professor Barnabas Nawangwe has assured students of a stable network
throughout the online examination period via the eLearning platform
MUELE-Makerere University eLearning Environment.
Students will access their examinations and upload their work to the same
platform upon completion. Ever since the University council approved the online
assessment scheduled to start today and run to September 30, 2021, students
have been expressing concern about the poor connectivity on MUELE based on
their previous experiences during tests.
The students complained that each time they were required to do tests and
quizzes on the site, messages would pop up something that reduced their trust in
using it for examinations. When the University council made the decision for
online examinations last month, it promised to upgrade the system.
Barnabas Nawangwe, the University Vice-Chancellor, has allayed the fears of the
student about the issues of the network. He says that they have installed new
servers to support wider coverage. With this, he notes that the Directorate ICT
Supports team anticipates network stability for students.
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Nawangwe further notes that students have no cause to panic as all issues are
being worked upon since colleges have been granted permission to commence with
examinations even after Monday as long as it’s still within the assessment
Ivan Sssempijja, the Mak Student Guild president, says that the Directorate of
ICT Support-DICTS will avail helplines every day from 2:00 pm during the
examination season to handle student’s queries as they arise.
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The Directorate of ICT Support-DICTS has run different meetings with students
to assist in opening up accounts on MUELE and clarifying issues that hinder
students from penetrating the system. Lecturers were the first to receive
training in July on how to administer online examinations to be able to manage
arising challenges since this is the first attempt by Makerere to use this
Continuing students at Makerere University were just about to start exams on
June 7, 2021 when the president announced the closure of learning institutions following
a surge in the spread of COVID-19. In order for the institution to proceed with
learning activities as it awaits reopening, online assessment was adopted as an
alternative to physical examinations.